Hotel Booking Terms & Conditions

By completing a hotel booking through KARTSEEK, you enter into a binding agreement with the hotel property. KARTSEEK acts as an intermediary platform connecting guests with hotel partners. The booking is confirmed once you receive a confirmation code via email and/or in-app notification. Please verify all details including dates, room type, number of guests, and pricing before confirming.

All prices displayed include applicable taxes and service charges unless otherwise stated. Currency conversion rates are determined at the time of transaction by your payment provider. KARTSEEK does not charge additional booking fees. Hotels may charge resort fees, parking fees, or other incidental charges directly at the property — these are disclosed before booking where applicable.

Cancellation policies vary by rate plan and hotel. Flexible rates allow free cancellation up to 24-48 hours before check-in. Non-refundable rates cannot be cancelled. Refunds for eligible cancellations are processed within 1-3 business days. Bank processing times may add 5-10 additional business days. In case of no-show, the full booking amount may be charged.

Standard check-in time is 2:00 PM and check-out is 12:00 PM, unless stated otherwise. Early check-in and late check-out are subject to availability and may incur additional charges. Guests must present valid government-issued photo identification at check-in. The name on the ID must match the booking guest name.

Guests are responsible for any damage to hotel property during their stay. Hotels reserve the right to charge for damages. Guests must comply with hotel policies including noise regulations, smoking policies, and pool/facility rules. KARTSEEK is not liable for personal belongings left at hotel properties.

For international bookings, guests are responsible for ensuring they have valid travel documents (passport, visa). KARTSEEK does not provide visa assistance. Local taxes (tourism tax, city tax, VAT) may apply and are subject to change based on local government regulations.

In the event of natural disasters, pandemics, government restrictions, or other force majeure events, KARTSEEK and hotel partners will work together to offer rebooking, credit, or refund options. Standard cancellation penalties may be waived at the discretion of the hotel and KARTSEEK.